Apprenticeship Knowledge Business Administration: Principles of Personal Responsibilities and Working in a Business Environment

£30.00 + VAT

Bulk Discounts

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Course Overview

This training will help you to operate within the right legislative framework. This maintains boundaries and ensures fair working conditions, clear roles and responsibilities, and the health and welfare of employees.

This module was developed as a mandatory unit for the Qualifications and Credit Framework (QCF): Principles of personal responsibilities and working in a business environment – Level 2.

After completing this course you will understand your personal responsibilities relating to:

  • Your role as employee/employer
  • Health and safety
  • Effective communication
  • Working with colleagues
  • Workload planning
  • Continuous improvement
  • Dealing with workplace problems

Course Details

Lesson Plan

This course covers:

  • Welcome and learning objectives
  • Employee and employer rights and responsibilities
  • Health, safety and security
  • Communicating effectively
  • Working with colleagues
  • Planning your work
  • Improving performance
  • Dealing with problems


Approximately 1–2 hours. This online self-paced learning can be completed at a speed that is convenient for you.

Target Audience

This course was developed for the Qualifications and Credit Framework (QCF) Level 2 Certificate in Principles of Business and Administration, but is suitable for anyone seeking training in personal responsibilities at work.

Entry Requirements

There are no specific entry requirements for this course.


The content of this Virtual College course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.


When you have successfully completed your course online, you will be able to download your certificate.